Employment

TICKETING SALES DEPARTMENT
Job Posting

Camelback Ranch – Glendale, the Spring Training home of the Los Angeles Dodgers and Chicago White Sox, is now accepting applications/resumes for the following position:

Title: Account Executive – Sales
Reports to: Ticket Manager
Status: Seasonal/Part-Time Deadline: September 17, 2010

Account Executives are responsible for selling and maintaining new season ticket sales, group sales, suite sales and party function areas for the upcoming spring training season.

Essential Duties and Responsibilities:
• Complete a pre-determined minimum number of outbound calls daily to targeted lists and respond to heavy inbound call volume.
• Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
• Provide superior customer service to clients, existing ticket holders and prospects; respond to emails and voice messages timely.
• Maintain superior knowledge of facility services, layout and ticket policies to effectively sell tickets and meet customer needs.
• Maintain and continually grow a prospect database and track new sales leads.
• Meet or exceed organization’s individual and group sales goals.
• Set appointments, including possible off-site calls, show seats and give facility tours.
• Handle ticket related customer service inquiries and refer difficult or unresolved issues to supervisor.
• Maintain complete and accurate customer records.
• Assist with customer service efforts (mailing invoices, tickets, sales collateral, etc.).
• Escort guests to various locations throughout facility as needed.
• Perform general office duties as required.

Requirements/Physical Demands: The physical demands listed below are representative of those that must be met by a team member to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Energetic, friendly, detail-oriented and able to work in a fast paced environment.
• Previous customer service and sales experience.
• Knowledge of Ticketmaster (Archtics) system preferred.
• Excellent communication skills, both written and verbal; ability to present ideas clearly and concisely.
• Ability to work extended hours, nights, weekends and holidays as required.

All offers of employment are contingent upon satisfactory background screening.

Qualified candidates may submit an application and/or resume and cover letter to resume@camelbackranchbaseball.com or fax to (623) 877-8582.